Deadline Alert: NHAI Urges FASTag Users to Update KYC Details by January 31, 2024

In a recent announcement, the National Highway Authority of India (NHAI) has stressed the importance of updating KYC details for FASTag users before the looming deadline of January 31, 2024. NHAI has warned that even in cases where there is sufficient balance, FASTags with incomplete Know Your Customer (KYC) updates will be deactivated or blacklisted by banks post the deadline.

How to Update FASTag KYC:
FASTag users are urged to follow these steps to ensure compliance with the updated KYC requirements:
1. Visit the official FASTag website.
2. Log in using your mobile number and the OTP received on your phone.
3. Navigate to the “My Profile” section on the homepage and click on the KYC tab.
4. Enter all necessary details as prompted and submit the information.
5. The KYC process will be successfully completed.

Documents Required for FASTag KYC:
To complete the FASTag KYC, users need to provide the following documents: a vehicle Registration Certificate, Identity proof, Address proof, and a passport-size photo.

Checking FASTag Status:
Users can verify their FASTag status by following these simple steps:
1. Go to fastag.ihmcl.com.
2. Click on the Login tab at the top right corner of the page.
3. Log in using OTP and provide your registered mobile number.
4. Select the “My Profile” section on the dashboard, which will display the KYC status of your FASTag.

The NHAI emphasizes that compliance with the updated KYC norms is crucial to prevent deactivation or blacklisting of FASTags, even if there is a sufficient balance. Users are encouraged to promptly update their KYC details to avoid any inconvenience in toll payments and ensure a smooth travel experience on national highways.